customer service for high value customer in omantel


My Project will be for Omantel Telecommunication Company in Customer Service exactly which based in Sultanate of Oman.

We need to educate employees to better serve for subscribers and having knowledgeable about how to deal with different types of subscribers.

Questions need to be Answer:

  • Write Business case for the project. (200 words)
  • Describe some risk associated to your project. (200 words)
  • Write scope statement of your project. (250)

*** Words count = 650 words.

*** In-Text Citations and References using Harvard style. (If Needed)

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